The Learning Strategist

I worked with a company that created aviation training and my transition to software technical training was met with several challenges. For one thing initially I did NOT understand the products by just reading up ILT and documentation. We started with conversion courses that put me into the comfort zone. Converting ILT to WBT was the perfect thing for someone like me with no prior experience in the use of such technical and complicated software products. The products were based on SOA and had concepts, (as deep as the Java language) to be understood in order to be used; finally there was the implementation part, the so-called production environment, where the customer implements the product in his organization, which the ID cannot see or imagine! The next course we got into got us chewing up every bit of our left over nails and wondering where we could run and hide. This was a newly acquired company that had a great product but no available documentation or training! And that was just...