The Learning Strategist

I've always wondered how instructional designers appear to work in silos while building training and cranking out several hours of courses. With the advent of xAPI and data science, we could consider a possibility of linking training 'outcomes' to customer success. New Implementation Case Study Let's take the case of a new product release or a new implementation for a large company like Oracle or Salesforce. The partners and consultants undergo training to either use the product in their day-to-day tasks, or to implement it for a customer. A 5-day training is organized and successfully completed. Now the consultants are ready to head back and actually implement the application. After this point, I've never had visibility into 'data' about the outcomes of the training. I've never known whether they were actually able to use the specific knowledge to successfully use an application including their ability to troubleshoot issues and design one-off cus...

After a long hiatus, I've realize it's time to resurrect my blog, with my renewed experience from all the years I was away. Its been a fascinating journey with so many challenges personally, professionally, and just overall that I was overwhelmed at first about what to write about. During this time I transitioned multiple roles from an eLearning instructional designer to a curriculum developer for instructor-led training, to delivering a train-the-trainer to instructors and consultants at Oracle University, to graduating as a technical writer. I was fascinated by the vision of the convergence of applications, user interfaces, and training into a amalgamation in the modern era of mobile technologies and machine learning. It's beautiful to watch this evolution in a short period of just 6-7 years. Notably the evolution began well before it but became significantly visible in the last few years.  This gives me a segway to my topic, Learnable Products, which I have diligen...